Purchased the small frame Surface Shred for my 13 year old son in December. We were disappointed that we didn't get the larger battery because of supply chain issues, but this is the best overall Ebike mountain bike on the market hands down. Why? Many reasons but overall it's quality. The support from Surface has been phenomenal and the fact you can buy direct or through a dealer is an excellent support model. Secondly, the bike is very well configured from the Bafang motor to the quality brakes, the light, to the frame and tires. I would recommend ordering one w/ the tail light setup, a rack, fenders and the 6way adjustable neck. If you are purchasing the large size, or want a lot more range, get the larger battery as well. Together you have a great trail/street bike. For a rear drive the bike pulls really well uphill. I was surprised because I have a 1000W mid drive and after riding both i find the 500W strong. Let's just say my kid keeps up with me easily and the adult version is the same. The bike is also fast and brakes are excellent. No scraping brakes sounding like the pads need to be replaced. Also handling? This bike has a great balance when riding it. It's the perfect balance between not too big and not too small, not too light, not too heavy. It is clear Surface thought all this through in the design. I wished they had added an onboard alarm - but most Ebike companies don't do that. I highly recommend this bike and moreso Surface as a business.

First of all the bike comes fully assembled, all I had to do was wait for the battery to arrive, slap it in and go out and shred. The throttle response is significant and if you just wanna pedal knock yourself out. I love the bike and highly recommended it, also go for the bouncy seat post. I am 74 years old and used to race motorcycles, and this is a very satisfying alternative. Good product!

Incredible first time electric bike. I've taken it off road twice now both times for a couple hours each and I barely put a dent in the battery. Nice! Glad I did the research because this bike is a winner.

Have not rode a bike in decades. This bike has been awesome! I have put 200 miles on it so far and no issues. So glad I picked this bike!!

Bar none, this is the best bike I've owned. I was a little nervous paying so much for a bike--but after extensive review and research I decided on the Surface Shred 604. What a bike! It ships and pedals so smooth. It is the best ride I've ever had. I did buy the neck to be able to adjust my handle bars. I also bought the rear rack, but I haven't put it on yet. I was out riding and my pedal came off--turns out my pedal was cross threaded and caused the crank to strip...however, Shred sent me parts the next day so I can get back to riding immediately. I highly recommend the 20 amp battery. I can sometimes go a week without charging. Anyhow, you really cannot go wrong with this bike or the company. Mitchel will answer any question you might have, often within minutes. I love my bike and I love this company. You will not be disappointed. But this bike.