First off, thank you Mitchell and Phil at SHRED support hotline and email, both very helpful, all questions answered and extra hints added in. So, out of the box, this machine is very well setup, a real pleasure to look at the craftsmanship and style. The only thing I had to tweak was the disc brake pads, centering to the rotors, an easy job after watching a Youtube tutorial. Before the 1st ride, I pulled a Suntour NCX suspension seat post, Cloud 9 commuter seat and wide palm handlebar grips from my 2 year old 1st Ebike and installed to the SHRED. The 1st ride revealed the cushioning effect of the 2.8" mid-fat tires, a very nice experience over the 2.1" tires that I was used to. The Bafang motor has plenty of pep and runs smooth via the cadence sensor. The 1st full battery (20AH) charge lasted 70 miles with 4% still on the meter, granted, the last 10 miles showed the slower speed effect from a lower battery state. The large LCD screen is easy on less than perfect vision too. For sizing, I am 5'11", I find this M\L frame to be a perfect fit, very balanced and comfortable. I experienced a dropped chain on the 2d ride out so I swapped the stock 38T chain ring for A Deckas 38T narrow-wide tooth ring, so far no drops. Pics are from a 23 mile ride around a gravel perimeter road surrounding part of the everglades just west of Markam park. Thanks SHRED team, kudos for sending a great bike my way!

Great bike lots of fun works great.we have 2 2020 and an older model and look forward for riding the shred for a long time.these bikes get better and better!!

I went down to an E-Bike shop, tried at least 5 bikes out and then someone introduced me to a "customers bike" the surface604. I instantly said I want this one. Unfortunately they said they didnt have any left in stock so I had to wait until the new surface 2021 version came out. A long 3 months! I finally received the bike and was was stoked at how cool the new SHRED came out. The design of the battery integration and the overall look and feel exceeded my expectations from my original test ride on the older model. The thing that got me, as a designer myself in Silicon Valley, Cali. I saw "Designed in Canada" on the side of the bike. I knew right then that they payed particular attention to the user experience and were proud of it. Highly recommend this bike for both street and offroad action.

We recently received the new 2021 Shred for my wife purchased directly from Surface604. After some minor assembly, torque/tuning checks (it was tuned perfectly from the shop), and installing some add-ons, we hit the trail a couple of times and the bike performed beatifully. The component set is adequate for the design of the bike although the fork is not up to anything more than moderate trail riding. I'm an advanced rider on a $7500 Niner Jet9 XC race bike so the Shred certainly isn't my cup of tea. However, my wife is a beginner level trail rider and the Shred is perfect for her. She's absolutely loves it! The frame geometry is a cross between pavement cruiser and mountain bike. It has a long bottom tube which places the steering tube quite high. This is a good thing for her since she isn't ready for the aggressive cockpit offered by a full-on mountain bike frame. We really like the upgraded battery and the customizable electronics. Although the wheelset is 27.5", the large volume CST Patrol tires result in a 29" tread diameter. A little big for her but she's gettinmg used to it. Knobby pattern is moderately aggressive so traction is quite good. Being that this is a Class 1, 2, and yes, Class 3 bike...it gives her a good bit of flexibility. She LOVES the throttle. We added the NCX suspension seatpost (a great piece of equipment), some RockBros pedals, a couple of frame bags, a new saddle, and some Ergo grips. All the add-ons are very much to her liking. The 2021 was suposed to come with a chainstay protector but it did not have one so, I intalled a Lizard Skins that worked well. Brakes are hydraulic and seem to modualte fine while not biting abruptly. Shifter/rear derailleur work as advertised. Motor provides PLENTY of power. FUN! All-in-all, we give very high marks for the new Shred for what is has been designed to offer and we highly recommend it to others who might be entering into trail riding and are interested in an eBike. I did a LOT of research before we decided on the Shred and it seems this bike is an anomaly based on the frame, components, class ratings, and price. I couldn't find anything else out there quite like it in the price range. Plus, it garnered consistetly high reviews by eMTB testers on the web. Superb design and well-done Surface604! One closing note, I had several communications with Mitchel at Surface604 along the way of our purchase and he was simply awesome to deal with. Thanks for all the help Mitchel! Great bike from a outstanding company! 100% APPROVED.

I love my shred. The service is excelent. I recommend a 100%, they ship my shred to Puerto Rico,